- 467 Attendees
- Cambodia
- CSR/Sustainability
- Incentive Program
- Team Building
Objective
- Execute a high-impact, multi-wave incentive program in Siem Reap
- Overcome complex logistical challenges including overlapping arrivals/departures, back-to-back activities, and diverse individual needs across waves
- Ensure seamless service and consistency by operating a 20-day hospitality desk with 12-hour shifts, delivering real-time support and precise execution
Solution
- Guests enjoyed experiences such as jeep tours through the countryside, Cambodian cooking classes with local chefs, and private guided tours of Angkor Wat and its ancient temples.
- A hands-on CSR initiative had participants build three homes for local families, fostering team spirit and creating powerful emotional connections.
- The team ensured seamless execution with daily logistics coordination, dedicated transfers, expert guides, and continuous hospitality desk support throughout the program.
Outcome
The incentive program was flawlessly executed despite its scale and complexity. From seamless wave transitions to meaningful CSR activities. The client praised the team’s professionalism, flexibility, and care.
“I can’t thank your team enough for the job well done over the last month for the TAP program. It was truly a joy to work with your team and to have such a smooth & successful time here in Cambodia. The guests have been overwhelmingly impressed with Cambodia, and that is no doubt attributed to the level of service that your team provided.”
Destination Asia 
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